Bright Future Tales
Episode 4: Performance Alignment at Work

Module Overview

In many workplaces, performance challenges do not arise from a lack of effort — they arise from misaligned expectations. Employees may meet all assigned tasks and KPIs, yet still receive feedback suggesting they could have done more. When expectations are unclear or evolve without discussion, this can lead to confusion, frustration, and disengagement.

This module explores a common workplace scenario through Alex and Maya’s conversation. Learners will examine how clarity, communication, and shared understanding of performance standards support stronger outcomes for both employees and managers.

Learning Objectives

By the end of this module, learners will be able to:

  • Recognise the difference between effort, task completion, and performance expectations

  • Understand how unclear expectations impact employee confidence and motivation

  • Apply constructive dialogue to clarify performance standards

  • Align KPIs with behavioural and outcome-based expectations

  • Build shared accountability through transparent performance conversations

Duration

1 Hour

Price

RM49.90

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